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Glossary Deep Dive: Payment Terms Business Owners Should Know

Stephen Hart

Stephen Hart

Founder - Cardswitcher

Former - Chief Financial Officer @ Worldpay

All businesses depend on payments to survive, but most owners do not pay much attention to the specifics of the terms under which they operate. Be it an online store, a consultancy, or a digital platform, understanding the mechanics of payment terms can mean the difference between a smooth cash flow and avoidable delays. Now that there are more options on the table, including crypto-based terms, it is worth unpacking what these entail in practice.

Payment Terms in Various Sectors

Payment terms specify the time and manner in which a customer is expected to pay an invoice or balance. In conventional retail, this might be payment on delivery or a normal 30-day invoice, whereas service providers might like instalment plans. Online companies tend to rely on subscriptions, which guarantee stable monthly revenues. 

In newer instances, crypto casinos have implemented rapid settlement periods with digital tokens, which allow players to access deposits and withdrawals instantly. References to these practices often appear in UK crypto casino reviews, which also reveal other benefits of these payment methods, such as quick withdrawals and a more convenient transition to tokenized rewards. However, this is increasingly becoming more relevant for business owners beyond gaming. This reflects wider applications in which crypto is being tested, such as freelancers being paid in stablecoins and e-commerce stores accepting digital assets. 

Net Payment Terms

The net term, for example, Net 15, Net 30, or Net 60, is one of the most popular forms of business-to-business arrangements. This refers to the number of days that a buyer is allowed to pay an invoice once it has been issued. 

Shorter terms, such as Net 15, are more beneficial to the seller as they enhance cash flow, whereas longer terms, such as Net 60, may be more appealing to larger buyers who require more flexibility. Net terms should be agreed clearly, as disagreements tend to occur when payment terms and delivery schedules are out of sync.

Advance Payment

Payment in advance (PIA) is common in high-risk industries or custom work. Manufacturers may demand deposits before they begin production, and consultants may demand fees before they will devote time. Subscription services also exist in the digital realm, where customers are charged in advance of service. In the case of small firms, advance payments can help mitigate the risk of default, but may also restrict the attractiveness to buyers who may prefer credit-based transactions.

Milestone Payments

Milestone payments are common in project-based industries like construction, software development, and creative services. These break down big contracts into phases where payments are made in parts after certain deliverables are achieved. 

It is a win-win situation as the supplier is paid as the work progresses, and the buyer minimizes risk by not paying the full amount until the work has reached the agreed checkpoints.  Blockchain-based contracts are also seeing the emergence of milestone payments, where smart contracts automatically release funds when coded conditions are satisfied, eliminating the need to manually monitor payments.

Recurring and Subscription-Based Terms

Subscriptions and recurring billing have expanded beyond media streaming into areas like SaaS, gyms, and even product deliveries. The attraction is that businesses can have predictable revenue streams, and customers no longer have to approve each transaction. 

Automatic billing cycles that are linked to credit cards or digital wallets mean that there is minimal disruption, but businesses need to manage cancellation requests in a way that does not undermine trust. Recurring payments can also make pricing easier by standardising cycles across geographies for companies that are expanding internationally.

Cash on Delivery and Immediate Settlement

Cash on delivery (COD) is still prevalent in logistics-intensive areas, especially in places with poor digital payment infrastructure. E-commerce in developing countries continues to rely on COD due to the fact that it gives confidence to customers who are afraid of online fraud. Businesses that do not want to take any credit risk at all also prefer immediate settlement terms, either by cash, debit card, or instant bank transfer. The trade-off is that these models may delay customer adoption when buyers want flexibility.

Cryptocurrency Settlement Terms

Crypto introduces new payment terms that are not similar to the traditional ones. To begin with, settlement can be almost immediate, and this minimizes the waiting time involved in bank clearing cycles. Transfers of Bitcoin and Ethereum may take minutes, and payments with stablecoins may be confirmed even faster on some networks. 

Other companies employ on-chain escrow, in which money is held in escrow until a condition is fulfilled, simulating milestone payments but with blockchain implementation. The unpredictability of the value of tokens has also led to the emergence of terms such as settlement in stablecoins, which guarantees predictability on both sides. Companies that accept crypto should have clear policies regarding refund requests and compliance, particularly in cross-border operations.

Instalment Terms

Consumer-facing industries like retail, travel, and electronics are typical of instalments. Payments that are spread over a number of months enable customers to get products that they may not be able to afford at once. This is formalised in the form of buy now, pay later models, where the risk is taken by third-party providers. Although this increases sales, it also necessitates proper cash flow planning as businesses do not get the full amount at once. In business-to-business transactions, instalments are less frequent, but may be found in high-value contracts where trust has been built.

Photo by Kenny Eliason on Unsplash

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Written by:
Stephen Hart

Stephen Hart

Founder - Cardswitcher

Former - Chief Financial Officer @ Worldpay

Stephen brings a wealth of experience honed through years in the financial sector, particularly in the card processing payments industry. His illustrious career spans key roles at PwC, Natwest, and the role of CFO at WorldPay, before going on to found card processing comparison site, CardSwitcher. He is passionate about helping growing businesses to understand the card processing landscape so they can make savvy financial decisions.