WorldPay, the UK’s largest merchant acquirer announced its 2016 results yesterday. Group revenue and profit across all its businesses (UK, US and ecom) was up 15% on 2015 which is great for shareholders. But what can we learn about WorldPay’s UK business and how management is growing it ? Are they adding value by new products and attracting more customers or are they just hiking prices ?
So, can you legally surcharge your customers? Yes, but you must charge no more than the cost of actually processing the payment.
Terminal hire agreements are the most contentious issue for merchants judging by the complaints and calls for help we get.
HSBC’s merchant account statement is undoubtedly the most complex of all UK merchant account statements. So, if you understand this one, the rest are easy!
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