WorldPay, the UK’s largest merchant acquirer announced its 2016 results yesterday. Group revenue and profit across all its businesses (UK, US and ecom) was up 15% on 2015 which is great for shareholders. But what can we learn about WorldPay’s UK business and how management is growing it ? Are they adding value by new products and attracting more customers or are they just hiking prices ?
So, can you legally surcharge your customers? Yes, but you must charge no more than the cost of actually processing the payment.
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